Shipping & Returns

Shipping Information

We strive to process and ship all orders promptly to get your herbal products to you as quickly as possible.

Free Shipping

Enjoy FREE SHIPPING on all orders over $100!

Processing Time

Orders are typically processed within 1-2 business days (Monday-Friday, excluding holidays).

Shipping Methods

We offer various shipping options at checkout to meet your needs. Shipping costs and delivery times will be calculated based on your location and selected shipping method.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information so you can monitor your delivery.

Return & Refund Policy

We want you to be completely satisfied with your purchase. However, due to the nature of our herbal products, we have specific return requirements to ensure product quality and safety.

Return Eligibility

Returns are accepted under the following conditions:

Unopened products only - The product seal must be unbroken
Within 7 days - Returns must be initiated within 7 days after receipt of your order
Original condition - Products must be in their original packaging

How to Initiate a Return

To start a return, please contact us with your order number and reason for return. We'll provide you with return instructions and a return authorization if your request meets our policy requirements.

Refund Processing

Once we receive and inspect your returned item, we'll process your refund to the original payment method. Please allow 5-10 business days for the refund to appear in your account.